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Project Name
Towards services with full language accessibility – Phase II
Agency
CSSS and Partners
CSSS d’Ahuntsic et Montréal-Nord, CSSS Lucille-Teasdale, CSSS de Saint-Léonard et Saint-Michel, CSSS de la Pointe-de-l’Île
Priority Objectives
First component: enable English-speaking clients to understand their needs better and be more actively involved in making decisions that affect them; make services more user-friendly for the target population; deliver services more efficiently and effectively; improve the language skills of workers already serving English-speaking clients in order to enhance the quality of their interventions.
Second component: make services for hearing-impaired clients more accessible; improve the quality of ASL interpretation services and the skills of ASL interpreters.
Target Personnel
Intake (25) Health (60) Social Services (40) ASL (7)
Training Organizations
Description of Planned Activities
Needs analysis; placement testing; individualized learning; training evaluation; training certification.
Maintenance of acquired skills and development activities:
A separate project has been elaborated for the maintenance of acquired skills project.
Budget Allocation
$300,000
