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Project Name
Customized Training in Basic English Conversation for Thetford CSSS Staff
English Language Training for Client Intake Staff and Proficiency Assessment
Agency
CSSS and Partners
CSSS de Thetford, CSSS du Grand Littoral
Target Services
Intake, telephone reception, emergency, psychosocial services
Target Personnel
Nurses, psychosocial workers, psychologists, intermediate clerks
Training Organizations
CSSS Thetford: Commission scolaire des Appalaches
CSSS du Grand Littoral: Commission scolaire des Navigateurs
Description of Planned Activities
CSSS Thetford: Placement of learners in the appropriate training group. In the beginning, formative assessment of skills through written and oral testing for the 24 learners; 180 hours of training through an English-language conversation program tailored to the field of health and social services. Strategy: role playing, naming of body parts, talking about individual problems, summarizing newspaper articles and reports, conversation. Institutional certification for each participant.
CSSS Grand Littoral: Written and oral placement test. A customized intermediate-level training program tied to the intake of English-speaking users, for a total of 24 hours in 2 hour blocks. There will be formative evaluations at the beginning and end of training to assess achievement of the program objectives and report on the skills acquired. For a professional group, an instructor will visit each main service point to evaluate the professionals鈥� English language proficiency in order to assess the situation and possibly develop a customized upgrading program.
Budget Allocation
$25,000
