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Project Name
English Second Language Training for Professional Workers and Intake Staff Training of office personnel – Client Services
Agency
CSSS and Partners
CSSS Vallée-de-l’Or, CSSS du Lac-Témiscamingue, CRDI Clair Foyer, CR la Maison, Centre Normand
Target Services
Intake: registration, emergency, diagnostic services, specialized education, psychosocial services, communication, psychosocial services, outpatient psychiatry
Target Personnel
Professional workers (psychosocial workers and educators), intake staff (secretaries, telephone operators, intake clerks)
Training Organizations
CSSS Vallée-de-l’Or: École Parlons Anglais and W.I.A.R.S.
CSSS Lac-Témiscamingue: Centre Frère-Moffet, Service de l’Éducation des adultes, Commission scolaire du Lac Témiscamingue
Description of Planned Activities
Determine the proficiency level through written and oral evaluation. Learning: grammar, expression, discussion on a variety of topics. Listening to CD-ROMs and videos. Exercise sheets. English language training centred on conversation and comprehension
Budget Allocation
$50,000
