Helping Students in Difficulty
If a McGill student or community member is in immediate danger, call 911, then call Security Services at 514-398-3000 who will coordinate with emergency responders.
For general guidance, please refer to theÌýWhat to Do and Whom to Contact Guide prepared by the Office of the Dean of Students.
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Where to Refer Students with Questions
SCSÌýStudent Success & Enrolment Management (SSEM)
Our SSEM team, which includes our Service Representatives and Program/Career Advisors, plays a key role in supporting students during their studies.
- General questions: Service Representative team
- Registration issues: Service Representative team
- More complex questions about programs or courses:ÌýProgramÌýadvising services
- Career services: myFuture and careerÌýservices
- Health and wellness:ÌýGuardMe and other wellness resources
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McGill Resources
- IT questions:ÌýIT services for Students
- Discrimination, harassment, and sexual violence: McGill'sÌý
- Accessibility services:ÌýMcGill Student Accessibility and Achievement (SAA) Office.ÌýThe SAA Office also manages the Tutor Matching Program which can be a great resource for learners experiencing difficulties when returning to school after a few years.