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February 25, 2020

Wi-Fi calling can be used in the North Wing or any other areas where there is poor cellular coverage.听 This can be done by enabling the Wi-Fi feature on your cellular device.听 This feature, available on iPhone IOS and Android devices, allows you to call and message (text and multimedia) over Wi-Fi when you have little or no cellular coverage.听 You can use Wi-Fi Calling to call and message as you do on the cellular network, even if the person on the other end is not using Wi-Fi Calling.

Wi-Fi calling is supported by most major carriers (Bell, Telus, Videotron, Rogers, Fido, Virgin, Freedom, Lucky).听 Please contact your cellular provider to confirm if Wi-Fi Calling with your device is supported.

Please follow the steps indicated below to turn on Wi-Fi Calling:

iPhone

1. Open your iPhone Settings
2. Select Phone or Cellular
3. Select Wi-Fi Calling and turn on option
4. You will need to read and accept the Wi-Fi Calling Terms and Conditions
5. Enter your Emergency 911 Address

Android

1. Open Phone > Settings
2. Select Call Settings
3. Turn on Wi-Fi Calling
4. Enter your phone number. You will be sent a text message with a 6 digit one-time passcode *
5. Enter the 6 digit one-time passcode *
6. You will need to read and accept the Wi-Fi Calling Terms and Conditions
7. Enter your Emergency 911 Address
8. Close your browser