Winner announced! Beats Headphones - IT Services Virtual Scavenger Hunt contest!
Congratulations to Emma Hogarth (Biomedical Sciences), for winning the 2024 IT Services Virtual Scavenger Hunt Contest.
Emma scored 100% on our IT Quiz and won a pair of wireless Beats headphones in the prize draw!
Thank you to all who entered and answered skill-testing questions about the IT services available to McGill students.
We had 1513 entries! Within those entries:
Change to the classroom telephones autodial behavior
After October 18,听Classroom telephones will no longer automatically call the Audiovisual support hotline when you remove the telephone receiver from the base.
This change will prevent accidental calls to the hotline.
After that date, you will have to use the press the AV System Support button on the lower-left side of the telephone鈥檚 display screen to call the Audiovisiual support hotline. (See below)
Wi-Fi network: Action required for devices on iOS and MacOS to renew certificate
On Friday, June 21, the security certificate that secures authentication to McGill's wpa.mcgill.ca, eduroam, and cusm-muhc.mcgill.ca Wi-Fi networks will be renewed. This certificate allows you to sign on to the Wi-Fi network in a secure manner. 听
For Android and most Windows devices, the change will be seamless, and no action is required. However, devices that run iOS and MacOS will display a message prompting users to accept the new certificate.听
IMPORTANT: Please review your MS 鈥楶ublic鈥� Teams group(s) before May 27, 2024
La version fran莽aise suit.
The following is a message from McGill IT Services.
ALL owners of "Public" MS Teams groups are required to audit their groups.
IT Services' 2023 Annual Report now available!
Take a look back at IT Services鈥� achievements in 2023, another busy year of providing McGill鈥檚 nearly 50,000 students, staff, and faculty with a unified, secure, sustainable, and strategic digital experience. We invite you to read our Annual Report.
Known issue: Intermittent search-related issues
Users may experience intermittent issues where the web search engine returns no information, or is slow to display results. This also affects Profiles in the WMS. The team is currently working with the vendor to fix this issue as quickly as possible.
uPrint Anywhere downtime scheduled Thursday, February 22 from 5:00pm-8:00pm
uPrint Anywhere, the email 鈥揵ased solution that allows you to print from your mobile devices, will undergo maintenance on Thursday, February 22, 2024, from 5:00pm to 8:00pm. 听
IMPORTANT UPDATE: As of March 18, Authy desktop has been discontinued - Install OneAuth to continue authentication on Windows or Mac device
The Authy desktop apps for Windows, macOS and Linux has been discontinued by the vendor and will no longer be supported as authentication method after March 18, 2024. Please install the secure alternative application, OneAuth to continue authentication on your Windows or Mac device.
When opening the Authy desktop app you may notice the following message from the vendor:听
Phishing scam: RE: Final Reminder: Complete: [name] DocsOnline Docs Via E-Sign #63 - Mcgill Project-08(REVISED)
A phishing email is targeting the McGill community with the subject "RE: Final Reminder: Complete: [name] DocsOnline Docs Via E-Sign #63 - Mcgill Project-08(REVISED)."听 See an example of the message above.
Elevating security by enhancing 2FA
In McGill鈥檚 ongoing efforts to strengthen our security, we will continue to introduce enhancements to Microsoft Authenticator, including:听
Important update: retirement of wiki feature in Microsoft Teams as of Jan. 2024
Are you the owner of an MS Teams workspace featuring a wiki tab, typically used for meeting notes?
If so, we would like to inform you about a significant change concerning the wiki feature (usually used for meeting notes) in Microsoft Teams. Microsoft has announced that as of January 2024, the wiki feature will be retired and replaced by OneNote.
In this article:
How does this affect you?
Update: myProgress has been restored.
The myProgress service has now been restored.
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Wired connectivity has been restored at Macdonald campus
UPDATE: The wired connectivity at Macdonald campus has been restored.
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New recipient limit for Non-2FA enabled McGill email accounts
In an effort to limit the impacts of unsolicited and fraudulent emails being sent in large numbers to the McGill community, McGill鈥檚 IT Infrastructure & Information Security has decided to limit the number of emails that can be sent from non-2FA (two-factor authentication) enabled email accounts.
VPN UPDATE: Cisco AnyConnect has been replaced by Cisco Secure Client
The way we currently access McGill鈥檚 VPN (via Cisco AnyConnect) has been replaced by Cisco Secure Client. Cisco Secure Client is an upgraded version of Cisco AnyConnect and offers enhanced features, security and performance.听
