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VPN UPDATE: Cisco AnyConnect has been replaced by Cisco Secure Client

Published: 27 September 2023

The way we currently access McGill’s VPN (via Cisco AnyConnect) has been replaced by Cisco Secure Client. Cisco Secure Client is an upgraded version of Cisco AnyConnect and offers enhanced features, security and performance.Ěý

Already have Cisco AnyConnect (older version) installed?

If you already have the Cisco AnyConnect app installed, starting as of October 10, when connecting to VPN, you will be updated to Cisco Secure Client. To initiate this update, locate the Cisco AnyConnect app and connect as usual (enter your McGill credentials and follow 2FA instructions). A window will prompt up indicating the new version, Cisco Secure Client, is being installed.

After this update, to access the Cisco Secure Client app, follow the steps below according to your device:

Windows deviceĚý

1. Find the Cisco Secure Client app byĚýusing one of the following search methods: Ěý

a) Type “Cisco Secure Client” in the Windows search barĚý

b) Locate its icon in the bottom-right toolbar (if hidden; click the arrow (^) to show hidden icons)Ěý

c) Create a new shortcut (existing shortcuts linked to Cisco AnyConnect will no longer work)Ěý

2. Once opened, you may notice various applications within it, such as Secure Endpoint. Click “Connect” to access SecureVPN and follow the standard login procedure.Ěý

Mac deviceĚý

1. Find the Cisco Secure Client app by using one of the following search methods: Ěý

a) Go to the “Applications” folder, open the "Cisco" folder and double-click on the “Cisco Secure Client” app to open

Note: If you do not see the Cisco Secure Client app in your Cisco folder, double-click "Cisco AnyConnect" and the app should automatically update to Cisco Secure Client.

b) Create a new shortcut (existing shortcuts linked to Cisco AnyConnect will no longer work)Ěý

2. Once you’ve opened the Cisco Secure Client app, enter “securevpn.mcgill.ca” in the connect window and click “Connect” to access SecureVPN and follow the standard login procedure.Ěý

Linux device

1. Find the Cisco Secure Client app by using one of the following search methods:

a) Go to the "Launcher", double-click the "Cisco Secure Client" icon

b) Go to the "Applications" folder and find "Cisco Secure Client"

2. Once you’ve opened the Cisco Secure Client app, enter “securevpn.mcgill.ca” in the connect window and click “Connect” to access SecureVPN and follow the standard login procedure.

Don't have McGill's VPN setup?

Visit the Knowledge Base article for more information.

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