McGill’s retail innovation lab tests “frictionless store” concept
Under the leadership of co-director Professor Maxime Cohen, McGill’s new retail innovation lab is experimenting with contactless shopping, a rising trend in retail innovation.
By downloading an app, shoppers can use QR codes to unlock store doors and pick up any items they want without having to check out in the store. Cohen joins Global News Morning Montreal to share more.
How retailers can survive Montreal’s shift to red alert
On September 30, 2020, Quebec announced that Montreal’s COVID alert system would be upgraded to red, with various businesses forced to close their doors for an initial 28-day period. If Quebec cannot get cases under control before then, businesses may be hit with extended closures.
Delve: The Retailer’s Post-Pandemic Playbook
Even if the spread of COVID-19 shows signs of slowing down and retail stores begin to reopen, the economic recovery from the shutdown will be long and convincing people to visit brick-and-mortar stores will be a challenge.
Preparing case studies for today’s learners
In business schools, operations management (OM) and analytics courses often use case studies to drive student learning. While OM cases have traditionally focused on applications in production and manufacturing, millennial and Gen Z students are increasingly drawn to more practical, hands-on cases that develop their skills in areas like programming and data analytics.
Delve: Consumer Behaviour in the Post-Pandemic Retail Landscape
As the world rallies to contain the spread of COVID-19, consumers continue to adapt to the new normal, characterized by stringent physical distancing and self-quarantining measures. In such a context, few aspects of consumer behaviour will be left unchanged over the long term.
Conflict Analytics Lab launches app for workers laid off during the pandemic
In the wake of COVID-19, nearly two million Canadians have lost their jobs with many more facing employment uncertainties. For laid off workers, understanding their legal rights can be a daunting task in an already challenging situation.
Desautels Professor Maxime Cohen and student Matthieu Reed publish Tableau case study
Professor Maxime Cohen and Desautels student Matthieu Reed (BCom’20), in collaboration with Columbia Business School Professor Daniel Guetta, have created a case study entitled "Modern Retail Analytics: Data Visualization Using Tableau".
Professor Cohen wins early career award for operations management research
Maxime Cohen, Associate Professor of Retail Management and Operations Management at the Desautels Faculty of Management, has been awarded the Wickham Skinner Early-Career Research Accomplishments Award. This award was given by the Production and Operations Management Society (POMS).
Delve: Converting Commuters into Carpoolers
Congestion pricing policies, carpool lanes, and new light rail train or subway infrastructure are all expensive, long-term ways for governments to battle traffic. A simpler solution, focused on human behaviour more than infrastructure, is convincing people to carpool.
Queen’s and McGill partner up through the Conflict Analytics Lab
Two of Canada’s most storied universities have joined forces to apply cutting-edge technology to the legal profession.
The Queen’s University Faculty of Law and the Desautels Faculty of Management at Ď㽶ĘÓƵ have partnered to advance the work of the Conflict Analytics Lab, a research lab that will widen access to justice using technology.
Making legal work accessible with AI
Professor Maxime Cohen has partnered with Professor Samuel Dahan, Director of the Conflict Analytics Lab, to support the development of an AI-powered dispute resolution tool that will provide legal predictions and negotiation support for self-represented litigants.
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Professor Maxime Cohen’s work recognized at 2019 INFORMS conference
At the 2019 INFORMS Annual Meeting, Professor Maxime Cohen, with co-authors Ruben Lobel and Georgia Perakis, was awarded the Best Operations Management Paper in Management Science Award within the past three years for their paper “The Impact of Demand Uncertainty on Consumer Subsidies for Green Technology Adoption”.
