News
Putting employees first pays off in customer service
Published: 21 December 2011
Karl Moore of the Desautels Faculty of Management at McGill University, speaks to Vineet Nayar who is CEO of HCL Technologies, one of the largest I.T. outsourcing firms in the world.
Read full transcript: , December 21, 2011
Feedback
For more information or if you would like to report an error, please web.desautels [at] mcgill.ca (subject: Website%20News%20Comments) (contact us).