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How introverted managers can best interact with extroverted employees

Karl Moore
Published: 19 May 2017

In an article for Thinkers 50, Desautels Professor Karl Moore discusses how introverted managers can best direct extroverts.

A major part of it comes down to the way introverts listen: whereas extroverts tend to listen in an active way, interacting and gesturing as they do so, introverts are passive listeners, which can come across as rejection.

And since extroverts often exercise their best creativity while bouncing ideas off of others, this can cause friction. Both personality types are equally creative, though usually in different ways, so it behoves introverts to take on some more active-listening traits in order to benefit most from interactions.

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