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㽶Ƶ has awarded Professor Warut Khern-am-nuai with MI4 Emergency COVID-19 Research Funding to examine social media data to help retailers identify panic buying behavior during the pandemic.

This one-year project will help retailers identify surge demand early so that they can better distribute essential products like hand sanitizer and toilet paper for the benefit of both retailers and consumers.

Classified as: Warut Khern-am-nuai, Information Systems, covid-19
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Published on: 29 May 2020

Across programs and subject areas, the Desautels Faculty of Management recognizes the vital role that teaching plays in enriching the student experience and in inspiring the next generation of leaders.

On May 16, the Desautels community gathered to recognize faculty who have gone above and beyond in their teaching. Congratulations to the following recipients of the 2018-19 teaching awards!

Classified as: Warut Khern-am-nuai, Juan Serpa, Changseung Yoo, Desmond Tsang, Sujata Madan, Benjamin Croitoru, David Schumacher, Faculty Awards
Published on: 21 May 2019

Authors: Warut Khern-am-nuai, Karthik Kannan, Hossein Ghasemkhani

Publication: Information Systems Research, Forthcoming

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Firms have considered various forms of incentives for writing reviews, including the use of extrinsic rewards to attract reviewers. Building on this literature, we study the implications of monetary incentives on online reviews in the context of a natural experiment, where one review platform suddenly began offering monetary incentives for writing reviews. We refer to this as the treated platform. Along with data from Amazon.com and using the difference-in-differences approach, we compare the quantity and quality of reviews before and after rewards were introduced in the treated platform. We find that reviews are significantly more positive but that the quality decreases. Taking advantage of the panel data, we also evaluate the effect of rewards on existing reviewers. We find that their level of participation after monetary incentives decreases but not their quality of participation. Last, even though the platform enjoys an increase in the number of new reviewers, disproportionately more reviews appear to be written for highly rated products.

Read abstract:

Classified as: Warut Khern-am-nuai, Information Systems, Desautels 22, Information Systems Research
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Published on: 20 Nov 2018

Authors: Steven Furnell, Warut Khern-am-nuai, Rawan Esmael, Weining Yang, Ninghui Li

Publication: Computers and Security, Vol. 75, June 2018

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Classified as: Warut Khern-am-nuai, Information Systems Research, Information Systems
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Published on: 16 Feb 2018

The Social Sciences and Humanities Research Council (SSHRC) introduced a Partnership Engage Grant in 2017 to better address the short-term needs, challenges and opportunities of researchers and institutions.

Congratulations to Warut Khern-am-nuai, Assistant Professor in Information Systems, for his 2017 SSHRC Partnership Engage Grant.

Classified as: Warut Khern-am-nuai, Information Systems, Social Sciences and Humanities Research Council (SSHRC)
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Published on: 23 Jan 2018

Professor Warut Khern-am-nuai is a co-author on a study revealing that Pokémon Go does not merely bring health benefits, as has been widely studied, but also contributes to increased restaurant business revenues.

His research finds that restaurants located in close proximity to PokéStops, a key element of the game, see a visible increase in customers, as compared to those that do not have a PokéStop nearby.

Classified as: Warut Khern-am-nuai, Information Systems
Published on: 4 Oct 2017

According to Les Affaires, a study partly authored by Desautels Professor Warut Khern-am-nuai looks at whether or not the augmented reality game Pokémon Go affects local businesses.

The study looked at restaurants within 40 metres of PokéStops (spots where people could catch the game characters). The researchers found that attendance at these restaurants was up by almost five per cent compared to other nearby eateries, with mid-range restaurants enjoying the best increases.

Classified as: Warut Khern-am-nuai, Information Systems
Published on: 24 Aug 2017

Warut Khern-am-nuai, Assistant Professor in information Systems was recently awarded a 2017 FRQSC New Academics Grant for his project "L’impact du système de questions et réponses sur les plateformes en ligne / The Impact of Questions and Answers on Product Sales”.

Classified as: Information Systems, Warut Khern-am-nuai
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Published on: 15 May 2017

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