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Data can tell you a lot about the current state of business, and what the future holds. That鈥檚 information that companies can use to make strategic decisions, and it is multiplying quickly. Up to 90 per cent of all data was created in the past two years alone. To leverage, Prof. Maxime Cohen recommends executive education programs in data science as a way to understand the possibilities, and communicate effectively with data scientists.

Standing in a check-out line is the least pleasant part of the shopping experience 鈥� and it could become a thing of the past. New technology is allowing shoppers to make in-store purchases with their phones, and a variety of self-checkout pilot projects are already underway at stores in Montreal. Some are as simple as scanning a QR code, and confirming your credit card information.

During lockdowns, access to luxury services was severely limited. Fine dining establishments were reduced to haute cuisine in take-out containers, and spas forced to close altogether. But some shoppers have tried to fill that void with consumer goods. Everyone鈥檚 life was disrupted, but those who kept their jobs had some extra money in their pocket, and many of them spent it, says Charles de Brabant, Executive Director of the Bensadoun School of Retail Management.

Workers in the service industry have often endured low wages, few benefits, and poor treatment. The pandemic has changed what they are willing to accept, and employers can no longer afford to treat workers like they can be easily replaced, says Charles de Brabant, the Executive Director of the Bensadoun School of Retail Management. With workers in high demand, many will simply move on from a bad situation, but companies can help reduce the strain on their workforce through measures like reduced operating hours.

Congratulations to Professor Maxime Cohen, Desautels鈥� Scale AI Chair in Data Science for Retail, on his recent appointment as ELNA Medical鈥檚 inaugural Chief Artificial Intelligence Officer. In his new role, Cohen will leverage AI methodologies to improve health access and outcomes at primary and specialty care clinics across Canada.

The McGill Bensadoun Master of Management in Retailing (MMR) continues to reinvent retail education through offering experiential learning opportunities. By solving real problems in collaboration with industry partners during their internships, MMR students gain early career experience and establish meaningful connections with mentors even before they graduate.

As of January 15, truckers crossing from the U.S. to Canada must show proof of vaccination to enter the country. Canadian truckers are exempt from the federal mandate but must quarantine for 14 days upon their return. In a recent broadcast of 鈥淐BC News: The National,鈥� Professor Saibal Ray, Academic Director of the Bensadoun School of Retail Management, says the mandate could result in significant supply shortages. The segment begins at the 8:50 mark.