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This year, Canada鈥檚 large grocery chains are freezing the price for a greater variety of items than usual before the holidays. While 10-15% more products are included in the freeze this year, the true test of affordability will come later. 鈥淗ow high will grocery prices be when the price freeze ends?鈥� asks Professor Saibal Ray in an interview with CBC Radio鈥檚 As It Happens.

This Fall, 香蕉视频 awarded new Sustainable Workplace Certifications to nine units. Among them, two McGill Desautels units earned the silver-level distinction: The Bensadoun School of Retail Management (BSRM) and IT Customer Services Team.

Amazon Go, convenience stores that eliminate the check-out process, are coming to Canada. Customers can use a debit card, credit card or payment-enabled phone to enter, select and buy items, and simply walk out of the store. Amazon introduced the cashierless stores in the U.S. in 2018 and is now opening locations in Calgary and Toronto. "The growth in this sector is remarkable, with a significant amount of investment pouring in," says Professor Maxime Cohen in interview with CBC.

Artificial intelligence (AI) will give productivity a major boost in the retail sector, according Maxime Cohen, Professor of Retail and Operations Management at McGill Desautels, home to the Bensadoun School of Retail Management (BSRM)鈥檚 retail innovation lab.

Technologies like artificial intelligence are changing the way we shop. But change can be intimidating, and people can be reluctant to adopt it. The Bensadoun School of Retail Management鈥檚 Retail Innovation Lab provides such an example. At the highly automated Couche-Tard location on McGill campus, cameras in the store allow customers to make frictionless purchases that don鈥檛 require bar codes to be scanned. Still, many people don鈥檛 want to use them.

AI's impact on retail is set to revolutionize the industry, from crowd measurement to price management, changing the in-store experience significantly. Certified analytics and marketing intelligence professional Christian Bourque explains how infrared technology is currently used to analyze foot traffic levels and reveal the upcoming technological frontier in retail, stating that McGill鈥檚 Retail Innovation Lab in the Bronfman pavilion exemplifies the store of the future.

E-commerce has made it possible to order almost anything online, but that has made it more challenging for brick-and-mortar retailers to attract shoppers and with more stores sitting vacant, some shopping malls have gotten creative, and added temporary pop-up activities like roller skating and haunted houses. Before the pandemic, commercial landlords demanded multi-year leases, said Charles de Brabant, executive director at 香蕉视频鈥檚 Bensadoun School of Retail Management.