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Support and resources for planning, designing and building websites for the McGill community

Remote audience testing *at* McGill: Challenges and lessons learned

23 Oct 2020

These days, most of our projects involve some form of user experience research, such as gathering data in audience workshops or evaluating how user-friendly a site is by conducting usability tests....

7 questions to ask before you build a website

20 Aug 2019

Before you start any project, you need a gameplan, and a website is no different.  Answering these 7 questions before you begin will help you ensure that your new site does what you need it to do....

Case study: Redesigning IT Services' website to be user-friendly for non-techies

26 Apr 2019

Just before the end of 2018 we launched a redesign of the IT Services website that saw significant changes to it's focus and tone. Our goal was to provide an online experience that better met our...

Getting ready for a site redesign

16 Jan 2018

It's time to redesign or revamp your site, but where do you start and what steps should you follow?...

UX at McGill: Improving user experience

26 May 2017

This means participating in discussions and analyzing data to glean insights into who is using our sites and what their goals are. Over the past months we've been involved in a number of related...

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