Note: This is the 2023–2024 eCalendar. Update the year in your browser's URL bar for the most recent version of this page, or .
Visit Minerva > Student > Registration > Class Schedule for course dates & times.
Vue d'ensemble
CIAM : This course focuses on the tools and techniques required by aviation professionals to analyze, interpret and effectively communicate with internal and external stakeholders in various contexts. It also provides participants with the opportunity to develop and hone their presentation skills. Topics include: persuasion and influence, collaboration, situation appraisal, business networking, oral and written communication, risk and crisis communication, digital communication, and cross-cultural communication.
Terms: This course is not scheduled for the 2023-2024 academic year.
Instructors: There are no professors associated with this course for the 2023-2024 academic year.
Restriction(s): Open to students in the Graduate Certificate in Aviation Leadership only.