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Note: This is the 2022–2023 eCalendar. Update the year in your browser's URL bar for the most recent version of this page, or .

CPAG 300 Lean Operational Practices in Public Services (3 credits)

Offered by: Administration & Governance (School of Continuing Studies)

Overview

CPAG : Lean principles and methods that can be applied to meet the demands for efficiency and quality in the public sector, encompassing a value-oriented approach to process improvement through waste elimination, flow, demand pull and perfection aiming to achieve operational excellence.

Terms: Fall 2022, Winter 2023

Instructors: Yazdanpanah, Marjan (Fall) Therrien, Serge (Winter)

  • This course will be held on June 13, 14, 15, 16, 17, and 18.

  • Due to the intensive nature of this course, the standard add/drop and withdrawal deadlines do not apply. Add/drop is the second lecture day and withdrawal is the third lecture day.

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