Note: This is the 2019–2020 eCalendar. Update the year in your browser's URL bar for the most recent version of this page, or .
Overview
CPAG : Lean principles and methods that can be applied to meet the demands for efficiency and quality in the public sector, encompassing a value-oriented approach to process improvement through waste elimination, flow, demand pull and perfection aiming to achieve operational excellence.
Terms: Fall 2019, Winter 2020
Instructors: Therrien, Serge (Fall) Therrien, Serge (Winter)
