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Program Requirements
Le certificat en gestion des services de santé et des services sociaux permet aux étudiants d'acquérir des connaissances de base intégrées en gestion des services de santé et des services sociaux. Ce programme vise le développement des compétences requises dans la gestion quotidienne de la prestation de services, tenant compte à la fois du volet humain et de la performance organisationnelle.
Nota : les étudiants doivent suivre le cours externe CMSC 000 préalable à CACC 220.
Les cours associés (UEC) ne sont assortis d’aucune unité retenue dans le calcul des exigences du programme.
Cours associés (12 UEC)
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CMSC 000 Foundations of Mathematics (12 unités d'EP) *
Vue d'ensemble
Sciences de la gestion (CCE) : First-degree equations and applied word problems, polynomials, factoring, fractions, exponents, roots and radicals, inequalities, quadratic equations and functions, composite and inverse functions, arithmetic and geometric sequences and series.
Terms: Automne 2017, Hiver 2018, Été 2018
Instructors: Chouha, Paul; Tomberg, Artour (Fall) Chouha, Paul (Winter) Lau, Hang (Summer)
$300.00
* ou l'exemption par un examen
Cours obligatoires (30 Unités)
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CACC 220 Accounting Concepts for Managers (3 unités)
Vue d'ensemble
Comptabilité : This course covers concepts in managerial and financial accounting, develops an understanding of cost behaviour, budgeting and financial statements, and provides practice in financial decision-making skills.
Terms: Hiver 2018
Instructors: Lapointe, Deirdre; Cohen, Thierry (Winter)
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CGMG 210 Fundamentals of Project Management (3 unités)
Vue d'ensemble
Gestion générale : Fundamental principles and best practices of project management essential to the successful development of projects or other complex undertakings within an organization; includes methods for defining, planning, and scheduling activities and resources.
Terms: Automne 2017, Hiver 2018, Été 2018
Instructors: Hernandez, Miguel (Fall) Farha, Shadi; Abbott, Robert William (Winter) Chasse, Andrew (Summer)
Restrictions: Open to students currently in a program. Not open to Special Students.
**Due to the intensive nature of this course, the standard add/drop and withdrawal deadlines do not apply. Add/drop is the second lecture day and withdrawal is the fourth lecture day.
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CHLC 351 Foundations of Health and Social Services Systems (3 unités)
Vue d'ensemble
Santé : This course will provide an overview of private and public social services within Quebec and its evolution over the last century. Will examine the structures, functions and relations of social organizations. Students will achieve an understanding of the nature of the social services and the subjective impact of seeking and providing help.
Terms: Automne 2017
Instructors: Robinson, Beverley (Fall)
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CHLC 401 Evaluation of Health and Social Services (3 unités)
Vue d'ensemble
Santé : Understanding the responsibility of management for the timely appraisal of programs and services delivered by health and social services organizations with a view to ensuring their quality, safety, effectiveness and efficiency.Topics include: program evaluation, continuous quality improvement, organizational performance, utilization management, risk management, accreditation and human resources.
Terms: Automne 2017
Instructors: Levesque, Yvan (Fall)
Prerequisite: CHLC 351
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CHLC 410 Fundamentals of Health and Social Services Info Systems (3 unités)
Vue d'ensemble
Santé : Fundamental approaches of information systems and data management.Topics covered include: integration of technology in the health care system; use of information technology and management systems to improve access, quality, safety and efficiency.
Terms: Automne 2017
Instructors: Zowall, Hanna (Fall)
Corequisite: CHLC 351.
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CHLC 415 Foundations of Legal & Ethical Aspects (3 unités)
Vue d'ensemble
Santé : The legal and ethical issues relevant to the health care system in Quebec. Topics include: major legislation relevant to the health care system; the relationship between civil and criminal law; law and medicine; law and ethics; human rights, professional responsibility and liability.
Terms: Automne 2017, Hiver 2018, Été 2018
Instructors: Brodeur, Joanne (Fall) Guay, Helene (Winter) Brodeur, Joanne (Summer)
Corequisite: CHLC 351.
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CPRL 221 Professional Communication and Networking (3 unités)
Vue d'ensemble
Relations publiques : Fundamental theories and practices of communication and networking (internal and external) in the workplace. Writing, speaking, presentation and team interaction skills.
Terms: Automne 2017, Hiver 2018, Été 2018
Instructors: Walsh, Brendan; Delorme, Bruno; Malo, Katherine (Fall) Callaway, Yvonne (Winter) Walsh, Brendan (Summer)
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MGCR 222 Introduction to Organizational Behaviour (3 unités)
Vue d'ensemble
Tronc commun de gestion : Individual motivation and communication style; group dynamics as related to problem solving and decision making, leadership style, work structuring and the larger environment. Interdependence of individual, group and organization task and structure.
Terms: Automne 2017, Hiver 2018, Été 2018
Instructors: Westgate, Chantal; Jaeger, Alfred M; Sepinwall, Sharyn; Sharma, Maya; Sylvain, Nathalie-Michele (Fall) Westgate, Chantal; Sharma, Maya; Malo, Katherine; Al Hajj, Raghid; Banerjee, Mallika (Winter) Banerjee, Mallika; Westgate, Chantal (Summer)
Continuing Studies: requirement for CMA, CGA, the EA of AACI, and the Institute of Internal Auditors
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ORGB 420 Managing Organizational Teams (3 unités)
Vue d'ensemble
Comportement organisationnel : Theory, research, and applications. Principles of team processes and effectiveness in organizational settings, specifically the theoretical developments and empirical findings of group dynamics and team effectiveness, and practical strategies and skills for successful management of organizational teams.
Terms: Automne 2017, Hiver 2018, Été 2018
Instructors: Di Maulo, Sonia (Fall) Sonberg, Melissa (Winter) Westgate, Chantal (Summer)
Prerequisite: MGCR 222
Continuing Studies: requirement for I.C.B.
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ORGB 421 Managing Organizational Change (3 unités)
Vue d'ensemble
Comportement organisationnel : Organizational change theory and techniques are examined with an emphasis on techno-structural interventions such as Quality-of-Work-Life approaches. Through simulations and case-studies, the course explores initiatives in organizational change, primarily in contemporary Canadian organizations. It also includes opportunities for "hands-on" experience in work and organization redesign.
Terms: Hiver 2018
Instructors: Campbell, Elizabeth; Diaz, Karen K; Westgate, Chantal (Winter)