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Program Requirements
Le diplôme en gestion des services de santé et des services sociaux permet aux étudiants d'acquérir des connaissances de base intégrées en gestion des services de santé et des services sociaux. Ce programme vise le développement de compétences de gestion quotidienne, tenant compte à la fois du volet humain et de la performance organisationnelle, en matière de planification, de direction et de coordination de la prestation de services dans les hôpitaux, les centres d'accueil pour les jeunes ou pour les aînés et les autres établissements offrant des services en matière de santé et de services sociaux. Les étudiants acquerront les connaissances et développeront les compétences nécessaires pour bien collaborer avec d'autres professionnels, établir des budgets, gérer des employés, acheter des appareils et superviser des installations et des équipements valant des millions de dollars.
Cours associés
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CMS2 500 Mathematics for Management (3 unités)
Vue d'ensemble
Sciences de la gestion (CCE) : Basic mathematics needed for business applications, including graphs of functions, series summation, mathematics of finance, annuity, discounted cash flow, internal rate of return, permutations, combinations, maxima and minima of functions with business applications in optimization, introductory statistics and probability
Terms: Automne 2016, Hiver 2017, Été 2017
Instructors: Golovina, Galina (Fall) Brown, Grant (Winter) Makhmali, Omid (Summer)
Prerequisite: CMSC 000
Note: "Mathematics for Management" must be completed in the first semester of the Diploma in Management program.
Cours obligatoires (27 unités)
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CACC 520 Accounting for Management (3 unités)
Vue d'ensemble
Comptabilité : This course covers financial and managerial accounting. The course provides an understanding of the various financial statements as well as cost behaviour, cost/volume/profit relationships, budgets, responsibility accounting and relevant costing.
Terms: Automne 2016, Hiver 2017, Été 2017
Instructors: Cohen, Thierry (Fall) Cohen, Thierry (Winter) Cohen, Thierry (Summer)
Corequisite: CMS2 500
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CACC 523 Financial Aspects of Health Care (3 unités)
Vue d'ensemble
Comptabilité : Methods of budgeting in the health care system and evaluating health care investment proposals. Problems of benefit measurement and optimal public investment in relation to fiscal and political constraints. This includes the role of governmental expenditures, the public debt, private contributions in the health care system.
Terms: Automne 2016
Instructors: Zowall, Hanna (Fall)
Corequisite: CHLC 500
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CGM2 510 Project Management: Tools and Techniques (3 unités)
Vue d'ensemble
Gestion : Focus on main concepts and theories of project management from initiation to close-out. Topics include: project life cycle, planning, scheduling, implementing, monitoring, controlling, close-out and ethics. The concepts presented apply to projects of various sizes, types and degrees of complexity.
Terms: Automne 2016, Hiver 2017, Été 2017
Instructors: Chasse, Andrew (Fall) Chasse, Andrew; Lapointe, Deirdre (Winter) Chasse, Andrew (Summer)
Restrictions: Open to students currently in a program. Not open to Special Students.
**Due to the intensive nature of this course, the standard add/drop and withdrawal deadlines do not apply. Add/drop is the second lecture day and withdrawal is the third lecture day.
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CHLC 500 Health and Social Service Systems (3 unités)
Vue d'ensemble
Santé : An overview of the present Québec and Canadian health and social service system: its components, organization, management and challenges/uncertainties; its recent evolution, present organization and foreseeable direction. Interaction and interface between the health system and other social systems; roles and various levels of government and private sector.
Terms: Automne 2016, Hiver 2017
Instructors: Robinson, Beverley (Fall) Robinson, Beverley (Winter)
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CHLC 502 Health and Social Services Information Systems (3 unités)
Vue d'ensemble
Santé : Information systems and data management fundamentals; understanding of integration of technology in the health care setting; effective use of information technology and management systems to improve the quality, safety, access, and cost-effectiveness of health care.
Terms: Automne 2016
Instructors: Zowall, Hanna (Fall)
Corequisite: CHLC 500.
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CHLC 552 Legal & Ethical Aspects: Health and Social Services (3 unités)
Vue d'ensemble
Santé : Health care system in Quebec, the federal and provincial law relevant to it. Explores relationships between civil and criminal law, law and medicine, law and ethics. Major legislation, case law and legal writings will be presented. Addresses human rights, professional responsibility, civil, criminal liability and dilemmas raised by new technologies.
Terms: Hiver 2017
Instructors: Guay, Helene (Winter)
Corequisite: CHLC 500
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CMS2 533 Lean Operations and Performance Management in Health Services (3 unités)
Vue d'ensemble
Sciences de la gestion (CCE) : Role of operations management and how to create public value by delivering services effectively and efficiently, and measure the performance of the organization, including how the lean approach in healthcare can provide “outside of the box” solutions to resolve process issues and improve quality, cost and delivery of healthcare services.
Terms: Automne 2016, Hiver 2017
Instructors: Levesque, Yvan (Fall) Levesque, Yvan (Winter)
Corequisite: CHLC 500.
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CORG 551 Behaviour in Organizations (3 unités)
Vue d'ensemble
Comportement organisationnel : The implications for management and the essential concepts of social psychology such as motivation, perception, attitude change and organization. Group and organizational dynamics will be the major emphasis of the course. Classroom discussion and student participation is encouraged.
Terms: Automne 2016, Hiver 2017, Été 2017
Instructors: Gray, David; Sylvain, Nathalie-Michele (Fall) Callender, Shauna; Gray, David; Firsova, Nadege (Winter) Sylvain, Nathalie-Michele; Firsova, Nadege (Summer)
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CPL2 510 Communication and Networking Skills (3 unités)
Vue d'ensemble
Politique : This course will provide students with leadership skills pertaining to communication and networking in the workplace. Topics covered include influencing, appraising situations, business networking, teamwork and delivering effective presentations.
Terms: Automne 2016, Hiver 2017, Été 2017
Instructors: Walsh, Brendan; Pitts, Charles (Fall) Pitts, Charles; Walsh, Brendan (Winter) Walsh, Brendan (Summer)
**Due to the intensive nature of this course, the standard add/drop and withdrawal deadlines do not apply. Add/drop is the second lecture day and withdrawal is the third lecture day.
Cours complémentaires (3 unités)
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CHLC 590 Topics in Health Care (3 unités)
Vue d'ensemble
Santé : Specialized course covering an advanced topic in the health care area selected from current issues or themes in literature.
Terms: This course is not scheduled for the 2016-2017 academic year.
Instructors: There are no professors associated with this course for the 2016-2017 academic year.
Prerequisite: CHLC 500
Note: Content will vary from year to year.
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CORG 553 Employee and Labour Relations (3 unités)
Vue d'ensemble
Comportement organisationnel : Industrial relations framework, its legal, political, social, economic, ecological and ethical subsystems. Processes governing union-management relations, collective bargaining and dispute resolution, and the roles of executives, supervisors, employees, employee representatives, HR-IR professionals in effective employee relations in unionized and non-unionized environments.
Terms: Automne 2016, Hiver 2017
Instructors: Westgate, Chantal (Fall) Hebdon, Robert Paul (Winter)
Restrictions: Restricted to students in the Diploma in Human Resources Management, Diploma in Management (Human Resources concentration), & Grad. Certificate in Human Resources Management.
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CORG 554 Managing Occupational Health and Safety (3 unités)
Vue d'ensemble
Comportement organisationnel : How to develop, implement and manage effective health and safety programs; competencies and roles of employees, supervisors, executives and HR; strategic, legal and ethical implications of legislation, risk behaviour; socio-psychological aspects of mental and physical health and safety issues; communications and training strategies.
Terms: Automne 2016, Hiver 2017
Instructors: Freije, Amanda (Fall) Freije, Amanda (Winter)
Restrictions: Restricted to students in the Diploma in Human Resources Management, Diploma in Management (Human Resources concentration), & Grad. Certificate in Human Resources Management.
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CORG 556 Managing and Engaging Teamwork (3 unités)
Vue d'ensemble
Comportement organisationnel : Skills and knowledge to work better in teams, to leverage team strengths and avoid or resolve obstacles to build effective teamwork. Topics include: team development, building trust, decision-making in teams, resolving team conflicts and enhancing creativity in groups.
Terms: Été 2017
Instructors: Brosseau, Ann (Summer)