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Program Requirements
The main objective of the Professional Development Certificate in Business Analysis is to equip professionals with the knowledge and skills necessary to be effective business analysts; to understand business problems, recognize opportunities, and recommend solutions; and to act as a liaison among business stakeholders to elicit, analyze, communicate, and validate requirements for changes to business processes, policies, and information systems. Emphasis is placed on practical application of business analysis principles, tools, and methodology as outlined in the industry standard, A Guide to the Business Analysis Body of Knowledge ® (BABOK ® Guide), and on the development of critical interpersonal skills, including communication, teamwork, conflict resolution, and facilitation.
This program is offered in English and must be completed within 2 years.
Required Courses (25 CEUs)
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CBUS 210D1 Comprehensive Business Analysis (8 CE units)
Overview
Business : Fundamental principles of business analysis and tools and techniques available. Principles apply to projects of all sizes in the business world. Topics include: standards, planning and monitoring, requirements elicitation and analysis, enterprise analysis, solution assessment, competencies, finance 101 business analysis, Lean-6 Sigma approach to problem identification.
Terms: Fall 2016, Winter 2017
Instructors: Bryson, Georges; Abbott, Robert William (Fall) Bryson, Georges; Abbott, Robert William (Winter)
Students must register for both CBUS 210D1 and CBUS 210D2
No credit will be given for this course unless both CBUS 210D1 and CBUS 210D2 are successfully completed in consecutive terms
Aligned with the industry standard Business Analysis Book of Knowledge® (BABOK®), published by the widely recognized International Institute of Business Analysis® (IIBA®), reflects best practices in the different business domains. Who should attend: Business analysts, project managers, project team members, team leaders, consultants, process and enterprise analysts.
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CBUS 210D2 Comprehensive Business Analysis (8 CE units)
Overview
Business : See CBUS 210D1 for course description.
Terms: Winter 2017, Summer 2017
Instructors: Abbott, Robert William; Bryson, Georges (Winter) Bryson, Georges; Abbott, Robert William (Summer)
Prerequisite: CBUS 210D1
No credit will be given for this course unless both CBUS 210D1 and CBUS 210D2 are successfully completed in consecutive terms
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CBUS 216 Interpersonal Skills for Professionals (4.5 CE units)
Overview
Business : The objective is to help learners develop effective interpersonal skills. Emphasis is placed on the following areas: communication styles, emotional intelligence, conflict resolution, working with teams and influencing others, workplace diversity and intercultural communication, presentation skills, and facilitation skills. As a result of acquiring and developing these interpersonal skills, learners can increase their overall professional effectiveness.
Terms: Fall 2016, Winter 2017, Summer 2017
Instructors: Hunter, James Beatty; Abbott, Robert William (Fall) Hunter, James Beatty; Abbott, Robert William (Winter) Hunter, James Beatty; Abbott, Robert William (Summer)
NOTE: 30 hours of classroom instruction plus approx.15 hours of course readings and assignments.
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CBUS 242 Applied Business Analysis (4.5 CE units)
Overview
Business : This hands-on course will focus on the building blocks of the Business Model Canvas, Business Motivation Models, and conducting rigorous feasibility studies and well-constructed business cases. Techniques for effectively introducing change will include Business Process Modeling Notation and a hybrid Use Case approach (Unified Modelling Language), from both a business and a systems perspective.
Terms: This course is not scheduled for the 2016-2017 academic year.
Instructors: There are no professors associated with this course for the 2016-2017 academic year.
Prerequisite(s): CBUS 210
Note: 1. 4.5 CEUs - 30 hours in class plus approx.15 hours of assignments.
Complementary Courses (8-10 CEUs)
8-10 CEUs from:
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CBUS 221 Leading Sustainable Change (6 CE units)
Overview
Business : This course explores issues related to change management including models of change management, keys to successful change processes, change leadership structures, common change management techniques, integrating change management considerations into consulting programs and proposals, choosing the intervention and getting client buy-in. A substantial proportion of the class time is devoted to discussions, role-plays, case study exercises, and participant-facilitated discussions.
Terms: Fall 2016, Winter 2017
Instructors: Campbell, Elizabeth (Fall) Campbell, Elizabeth; Hunter, James Beatty (Winter)
30 hours of classroom instruction plus approx. 30 hours of course readings and assignments
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CBUS 243 Introduction to Business Analytics and Data Modeling (4 CE units)
Overview
Business : This course will explore the fundamental analytic methods and tools used to collect, analyze and interpret business data to gain insight into and inform business decision-making. Special emphasis is placed on data modeling tools and techniques used by business analysts to accurately define and communicate business requirements, and to determine relationships, business rules and data management methods for any project.
Terms: Summer 2017
Instructors: Thebault, Jeanne Estelle; Rispal, Samuel; Masurel, Christophe (Summer)
Prerequisite(s): CBUS 210
Note: 1. 4 CEUs - 30 hours in class plus approx. 10 hours of assignments
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CCOM 208 Professional Writing in Business (4 CE units)
Overview
Communication (CCE) : Concepts and principles of effective written communication: audience, purpose, organization, and style. Emphasis on business documents commonly produced by professionals (e.g., project and business plans, reports, status updates, proposals, analyses). Pre-writing and re-writing processes, including self-editing to enhance clarity, conciseness, and coherence. Audio-recorded instructor feedback.
Terms: Fall 2016, Winter 2017, Summer 2017
Instructors: Bashilova, Darina; Laver, Susan Patricia (Fall) Bashilova, Darina; Laver, Susan Patricia (Winter) Andrews, Richard; Laver, Susan Patricia (Summer)
8 weeks: 24 hours of in-class instruction; 16 hours of assignments (40 hours, 4 CEUs).
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CENG 224 Agile Project Management (4 CE units)
Overview
Engineering (CCE) : Gain the knowledge and skills required to manage and deliver projects by using agile teams and applying agile concepts, methodologies and best-practices. Agile approach, largely developed and tested on software development projects, is now being successfully applied to projects of all sizes and types in various industries.
Terms: Fall 2016, Winter 2017, Summer 2017
Instructors: Delis, Michael (Fall) Delis, Michael (Winter) Delis, Michael (Summer)
School of Continuing Studies—2016-2017 (last updated Aug. 26, 2016) (disclaimer)