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Program Requirements
The Certificate in Health and Social Services Management will provide learners with an integrated base of management knowledge in the field of health and social services. It will focus on the development of skills in the day-to-day management of the provision of services in terms of both efficiency and human criteria.
Required Courses (30 credits)
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CACC 520 Accounting for Management (3 credits)
Overview
Accountancy : This course covers financial and managerial accounting. The course provides an understanding of the various financial statements as well as cost behaviour, cost/volume/profit relationships, budgets, responsibility accounting and relevant costing.
Terms: Fall 2013, Winter 2014, Summer 2014
Instructors: Cohen, Thierry; Lapointe, Deirdre (Fall) Lapointe, Deirdre; Cohen, Thierry (Winter) Parent, Kevin Paul; Cohen, Thierry (Summer)
Corequisite: CMS2 500
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CGMG 210 Fundamentals of Project Management (3 credits)
Overview
General Management : Fundamental principles and best practices of project management essential to the successful development of projects or other complex undertakings within an organization; includes methods for defining, planning, and scheduling activities and resources.
Terms: Fall 2013, Winter 2014, Summer 2014
Instructors: Gauthier, Sylvain; Chasse, Andrew (Fall) Gauthier, Sylvain; Oliveira, Dulce (Winter) Farha, Shadi (Summer)
Restrictions: Open to students currently in a program. Not open to Special Students.
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CHLC 351 Foundations of Health and Social Services Systems (3 credits)
Overview
Health Care : This course will provide an overview of private and public social services within Quebec and its evolution over the last century. Will examine the structures, functions and relations of social organizations. Students will achieve an understanding of the nature of the social services and the subjective impact of seeking and providing help.
Terms: Fall 2013, Winter 2014
Instructors: Robinson, Beverley (Fall) Robinson, Beverley (Winter)
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CHLC 401 Evaluation of Health and Social Services (3 credits)
Overview
Health Care : Understanding the responsibility of management for the timely appraisal of programs and services delivered by health and social services organizations with a view to ensuring their quality, safety, effectiveness and efficiency.Topics include: program evaluation, continuous quality improvement, organizational performance, utilization management, risk management, accreditation and human resources.
Terms: Fall 2013, Winter 2014
Instructors: Levesque, Yvan (Fall) Levesque, Yvan (Winter)
Prerequisite: CHLC 351
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CHLC 410 Fundamentals of Health and Social Services Info Systems (3 credits)
Overview
Health Care : Fundamental approaches of information systems and data management.Topics covered include: integration of technology in the health care system; use of information technology and management systems to improve access, quality, safety and efficiency.
Terms: Fall 2013
Instructors: Zowall, Hanna (Fall)
Corequisite: CHLC 351.
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CHLC 415 Foundations of Legal & Ethical Aspects (3 credits)
Overview
Health Care : The legal and ethical issues relevant to the health care system in Quebec. Topics include: major legislation relevant to the health care system; the relationship between civil and criminal law; law and medicine; law and ethics; human rights, professional responsibility and liability.
Terms: Winter 2014
Instructors: Guay, Helene (Winter)
Corequisite: CHLC 351.
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CPRL 221 Professional Communication and Networking (3 credits)
Overview
Public Relations : Fundamental theories and practices of communication and networking (internal and external) in the workplace. Writing, speaking, presentation and team interaction skills.
Terms: Fall 2013, Winter 2014, Summer 2014
Instructors: Delorme, Bruno; Walsh, Brendan (Fall) Delorme, Bruno (Winter) Walsh, Brendan (Summer)
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MGCR 222 Introduction to Organizational Behaviour (3 credits)
Overview
Management Core : Individual motivation and communication style; group dynamics as related to problem solving and decision making, leadership style, work structuring and the larger environment. Interdependence of individual, group and organization task and structure.
Terms: Fall 2013, Winter 2014, Summer 2014
Instructors: Westgate, Chantal; Sepinwall, Sharyn; Suissa, Zina; Fraser, James K; Rosenstein, Irving; Jaeger, Alfred M; Bataille, Christine (Fall) Bataille, Christine; Suissa, Zina; Fraser, James K; Rosenstein, Irving; Huising, Ruthanne; Banerjee, Mallika (Winter) Rosenstein, Irving; Fraser, James K; Kim, Sung Soo (Summer)
Continuing Studies: requirement for CMA, CGA, the EA of AACI, and the Institute of Internal Auditors
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ORGB 420 Managing Organizational Teams (3 credits)
Overview
Organizational Behaviour : Theory, research, and applications. Principles of team processes and effectiveness in organizational settings, specifically the theoretical developments and empirical findings of group dynamics and team effectiveness, and practical strategies and skills for successful management of organizational teams.
Terms: Fall 2013, Winter 2014, Summer 2014
Instructors: Du Couturier-Nichol, Garrfield (Fall) Vough, Heather; Brosseau, Ann (Winter) Suissa, Zina (Summer)
Prerequisite: MGCR 222
Continuing Studies: requirement for I.C.B.
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ORGB 421 Managing Organizational Change (3 credits)
Overview
Organizational Behaviour : Organizational change theory and techniques are examined with an emphasis on techno-structural interventions such as Quality-of-Work-Life approaches. Through simulations and case-studies, the course explores initiatives in organizational change, primarily in contemporary Canadian organizations. It also includes opportunities for "hands-on" experience in work and organization redesign.
Terms: Winter 2014
Instructors: Campbell, Elizabeth; Saggers, Robert E; Bartlett, Lloyd (Winter)
School of Continuing Studies—2013-2014 (last updated Jul. 3, 2013) (disclaimer)