Temporary Minerva outage now resolved
Earlier today, Minerva experienced a temporary outage and some users were unable to access the site during this time. Please be advised that all users should now be able to access Minerva.听
We thank you for your understanding.听
听
UPDATE: Technical issue affecting McGill MarketPlace (MMP) now resolved
UPDATE: The technical issue affecting MMP is now resolved.听
Original message, published May 15, 2023:
We are experiencing a technical issue with MMP. You can continue submitting your purchase requisitions; however, there may be delays in issuing POs to the supplier. We are working on resolving the issue.
FREE Research Computing Services for Researchers (Calcul Qu茅bec)
McGill is a founding member of Calcul Qu茅bec, a consortium of Qu茅bec Universities whose objective is to provide Advanced Research Computing (ARC) infrastructure and expertise to the research community.
What services are offered?
McGill and Calcul Qu茅bec work closely together to offer the following services:
UPDATE SUCCESSFUL: Documentum upgrade from March 10 to 13
UPDATE SUCCESSFUL:
We would like to thank you for your patience during the recent Documentum downtime.
The scheduled upgrade has been successfully completed and all related systems are now up and running!
听ORIGINAL MESSAGE posted on March 3, 2023:
Dear members of the McGill community,
Spectrum NG Sign-On mechanism update, February 28th 2023
Please note that Spectrum NG Sign-on mechanism was updated today, February 28th, to an enhanced, up-to-date version including 2FA (Two-factor authentication). If you experience trouble signing-in, please reach out to the Service Desk and include the steps you followed and a screenshot of the error message.
Quebec government directive to remove TikTok from mobile devices
La version fran莽aise suit.
Dear members of the McGill community,
Effective immediately, please be advised that the application TikTok must not be installed on any mobile device (i.e., mobile phone or tablet) that has been provided to you by the University, or on any mobile device for which McGill covers the cost of the mobile service. If you currently have TikTok installed on your McGill mobile device, you must remove it immediately.
Automated uninstallation of unused software on McGill-managed machines
As part of McGill鈥檚 ongoing efforts to keep our systems secure, McGill IT Services will begin on February 15, 2023, automatically uninstalling unused and outdated software that may contain security vulnerabilities from ICS-managed desktop and laptop Windows computers.听
How does this affect you?听
Resource Account Information Drop-In Sessions for Sponsors
Hello,
The IT Services team has created 10 information drop-in sessions for the resource account sponsor community to ask any questions they may have regarding their respective account(s) and about the process moving forward, whether your respective account(s) should remain active, deactivated, transferred to a shared mailbox account, or transitioned to another type of non-personal account.
Staff and student versions of It Takes All of Us will be available in myCourses
An updated version of听It Takes All of Us听for all students, staff, and faculty听will be live and available in myCourses as of January 30, 2023. More details: /sv-education/
Updates to McGill鈥檚 anti-virus software: Messages displayed on Windows machines during scheduled update
McGill-managed desktop and laptop Windows computers will receive an important security update beginning on October 31, 2022. Cisco Secure Endpoint, McGill鈥檚 antivirus software, will receive its regularly scheduled, monthly update. The process to update all affected machines will take approximately 2 weeks.
Enhanced anti-phishing and anti-malware protection to be enabled for the full McGill community
On October 24th 2022, IT Services will be adding enhanced anti-phishing and anti-malware protection to your McGill email and Microsoft Teams conversations. Here are some details on what鈥檚 changing:听
FAMIS access now on containment site as of June 15, 2022
As of June Wednesday, June 15, 2022听McGill's Facilities and Space Maintenance System, FAMIS will only be accessible through a remote connection to a secure "containment" environment. This is necessary because FAMIS only runs in Internet Explorer, which is no longer supported by Microsoft.
UPDATED: Wired and wireless connectivity issues at 5100 de Maisonneuve
Update (March 30, 2022)
The wired network outage at 5100 de Maisonneuve reported last week is ongoing. We have learned that the issue听 was caused by a fire in the manhole, which damaged the fiber cable. Emergency teams from the City of Montreal are on site and we hope to be able to resolve the issue by early next week once their work is complete. Check back here for status updates.
Original message (March 23, 2022)
Introducing Gartner Technical Resource Library
In鈥痩ine with our strategic goal鈥痶o鈥痓e a鈥痜irst-class鈥痩earning organization,鈥疢cGill has engaged with Gartner, an鈥痠ndustry-leading research鈥痑nd advisory service,鈥痶o deepen鈥痑nd鈥痚xpand our insight into IT industry best鈥痯ractices鈥痑nd trends.鈥疻e are pleased to announce that all members of the McGill community (administrative staff, academic staff, researchers, students) now have access to this Gartner resource.
