Event
ITM 340 - ITSM Problem Management
Thursday, May 2, 2024 13:30to15:00
NOTE: These sessions are available ONLY to IT Services Units.
Target Audience:Â All IT Services staff.
Prerequisites:Ìý±·´Ç²Ô±ð.
Duration: 1.5 hours
Course format:Ìý°Â´Ç°ù°ì²õ³ó´Ç±è
 (Choose the session that best fits your schedule)
Description:Â This course provides an overview of the problem management process in ServiceNow, explaining what Problem Management is and how to create and resolve a problem in ServiceNow.
