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Corporate social responsibility (CSR) disclosures can enhance a company鈥檚 public image and contribute to increased sales. However, these benefits may come at a cost. In a study analyzing CSR disclosures from companies in China, where such reporting is mandatory, Associate Professor of Quantitative Marketing and Analytics听Vivek Astvansh听found that while these disclosures attract customers, they may also discourage new suppliers.

Automotive safety recalls are commonplace, and, most of the time, the required changes are performed for free at your local dealership. Yet, many owners of older vehicles don鈥檛 bring in their vehicles when there is a recall. Inertia is part of the problem, according to Associate Professor of Quantitative Marketing and Analytics Vivek Astvansh.

In 2023, product recalls in Canada hit an all-time high 鈥� there were well over 2,000 of them. Manufacturing companies are typically the ones to issue these recalls, and their decisions are affected by journalists and social media users. 鈥淛ournalists鈥� praise about safety in a manufacturer鈥檚 products leads to increased disclosure of product safety defects, while their criticism curbs such disclosure,鈥� writes Vivek Astvansh in an article in The Conversation.

Despite being a lucrative revenue source for the government, the Soci茅t茅 des Alcools du Qu茅bec (SAQ) monopoly is under scrutiny for limiting consumer choices, especially for premium spirits like high-end bourbons. Exclusive distribution rights mean that if SAQ doesn鈥檛 stock a particular brand, it won鈥檛 be available in Quebec's retail outlets.

During the 2023 Los Angeles International Auto Show, Hyundai and Amazon revealed plans to enable vehicle purchases on their e-commerce platform by 2024. However, this option is not currently available. Since 2018, it has been possible to browse a digital showroom of Hyundai vehicles, but not to complete the purchase. Even when the company introduces the capability to buy vehicles online, widespread availability is unlikely.

Buy now, pay later technology offers loans to consumers to pay for purchases in instalments over time. A soft credit check verifies eligibility, and can extend credit to users who might not otherwise have access to credit products. These loans claim to improve the financial inclusion of lower-income young people, but should be approached with caution, writes Vivek Astvansh in The Conversation.

Tipping has gotten out of control in Canada. Not only are restaurants鈥� automated payment systems prompting patrons for tips of up to 30%, there are even some tip prompts at self-serve kiosks. More than half of Canadians say they鈥檇 prefer a no-tip, service-included model that ensures higher base wages for employees. For now, shoppers should be reminded that tipping is discretionary, says Associate Professor Vivek Astvansh in an article for The Conversation.