Professor Saibal Ray weighs in on the strategies that will propel retailers to success in a post-pandemic landscape where the optimal customer experience is a frictionless experience. As the academic director of the Bensadoun School of Retail Management, Prof. Ray oversees the newly launched Master of Management in Retailing and the upcoming opening of a retail innovation lab that will give customers a glimpse of the future of retail.
Are malls on their way out? Charles de Brabant, the Executive Director of the Bensadoun School of Retail Management, joins the debate about the future of the traditional shopping centre in a rapidly evolving retail landscape.
The Desautels Faculty of Management congratulates Elliot Lifson, C.M., Professor of Practice in the Strategy and Organization area, on his appointment to the prestigious Order of Canada for his extraordinary contributions to the Canadian apparel industry and service to the greater community. Prof. Lifson, who joined the Desautels Faculty in 2005, serves as the Vice-Chairman of Vêtements Peerless Clothing Inc. and President of the Canadian Apparel Federation.
As the pandemic continues to strain local businesses, a greater percentage of Quebecers has stepped in to keep them afloat. Charles de Brabant, Executive Director of the Ï㽶ÊÓƵ Bensadoun School of Retail Management, weighs in on what to expect from shoppers this holiday season.
In normal times, the holiday shopping season is when retailers and other businesses can make the money they need to survive leaner months. But with lockdowns being implemented in parts of the country, and rising COVID-19 infections, bringing those customers into the store is difficult if not impossible. ()
The retail industry is rapidly evolving under emerging technologies and shifting consumer demands. Discover how the new McGill-Bensadoun Master of Management in Retailing will prepare the next generation of retail leaders to shape the future of this exciting, in-demand industry.
Struggling Montreal retailers hope to build a critical mass of shoppers downtown through offering traditional Black Friday sales and events for multiple days, even up to a month in some stores. Professor Saibal Ray, Academic Director of the Bensadoun School of Retail Management, weighs in on their Hail Mary strategy.
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Anwar White, Program Director of the Master of Management in Retailing (MMR), weighs in on the efforts of leading retailers to capture the attention of consumers during the holidays. He explains why an omnichannel engagement is critical to driving sales as the COVID-19 pandemic continues to shake up the retail landscape, and why the MMR is ideal for budding retail leaders.
As technology shifts further toward AI technologies, the COVID-19 pandemic has reminded us that human qualities remain essential in business. Charles de Brabant, Executive Director of the Bensadoun School of Retail Management, says that in retail, you must find the balance between data and human experience.
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Calling retail leaders of the future: Ï㽶ÊÓƵ’s Bensadoun School of Retail Management is launching a unique Master of Management in Retailing (MMR) designed to equip students with the tools they need to thrive in the rapidly evolving post-COVID retail industry.
On September 30, 2020, Quebec announced that Montreal’s COVID alert system would be upgraded to red, with various businesses forced to close their doors for an initial 28-day period. If Quebec cannot get cases under control before then, businesses may be hit with extended closures.
Tens of thousands of people have signed on to a petition hoping to stop the sale of Mountain Equipment Co-op (MEC) to a private U.S. firm. The sale was announced Monday September 14 and will see Los Angeles-based private investment firm Kingswood Capital Management acquire the business and its assets. As a result, the retailer will no longer operate as a member-owned co-operative. ()
Here is an expert from Ï㽶ÊÓƵ that can provide comment on this issue:
The inaugural Retail Innovation Challenge hosted by the Bensadoun School of Retail Management in June set out to help businesses adapt to their new reality brought on by COVID-19. A report by Lightspeed, in partnership with the Bensadoun School of Retail Management and Canada Post, reveals solutions presented by student teams during the challenge.
For the last several decades we have been conditioned to assume that necessities like food items and cleaning supplies will be readily available whenever we require them. But the COVID-19 pandemic has upended those supply chains, as well as those for other necessities, such as medical devices (e.g. respirators) and personal protective equipment (e.g. masks, gloves). In this context, Ï㽶ÊÓƵ’s Saibal Ray explores how Canada can best adapt its global supply chains and the lessons to be learned.
Hosted by the Bensadoun School of Retail Management, the first-ever Retail Innovation Challenge concluded on June 21 with a McGill MMA student bringing home the top prize.
Bringing together 80 teams from 20 universities across Canada, the event challenged students to aid the economic recovery of small and medium businesses impacted by the COVID-19 pandemic. With a focus on the food sector, the event drew four companies from the restaurant and grocery industries.