Event
Customer Service Excellence (1-day)
Wednesday, April 3, 2019
Bronfman Building
McGill Executive Institute, 6th floor, 1001 rue Sherbrooke Ouest, Montreal, QC, H3A 1G5, CA
Price:
$795
Best practices for an outstanding customer service
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Dealing with people effectively is not always an easy task. Yet employees on the front lines are often the first—and the largest—factor in how customers see your business, as well as in your business’s long-term success.
Discover untapped opportunities and develop strong customer skills using simple and effective ways to deal with clients—even demanding ones. The end goal is to provide you with the tools you need to foster an authentic bond with all your customers.
Join us on April 3, 2019 for this seminar.
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