/bensadoun-school/taxonomy/term/450/all en /bensadoun-school/article/retail/societe-des-alcools-du-quebec-saq-bensadoun-school-join-forces <p>Consumer behaviour has changed dramatically during the pandemic. Public health restrictions have played a major role, but a trend toward e-commerce and omni-channel retail was already underway. It has only accelerated.</p> <p>“Companies now need to show a lot of creativity and resilience. External factors are having a huge impact on operations,” says Charles de Brabant, Executive Director of the Bensadoun School of Retail Management at �㽶��Ƶ. “Consumer behaviour changes, technology changes, and now supply chain disruptions are causing inflationary pressures.</p> Fri, 11 Mar 2022 13:45:42 +0000 Tyrone Burke 470068 at /bensadoun-school /bensadoun-school/article/retail/future-of-retail <p>Quebec’s Minister for the Economy, Lucie Lecours, was on hand Monday, Nov. 8, for the official inauguration of the Retail Innovation Lab at the Bensadoun School of Retail Management at the Desautels Faculty of Management. The Lab, which began operations in January, is designed to provide a look at groundbreaking research and innovations, such as frictionless technologies, which will shape the future of the retail sector in a post-pandemic world.</p> Mon, 15 Nov 2021 18:37:00 +0000 Richard Deschamps, associé aux communications 421913 at /bensadoun-school /bensadoun-school/article/retail/celebrating-global-impact-aldo-bensadoun <p>As the 50th anniversary of ALDO draws near, founder Aldo Bensadoun reflects on the twists and turns in his path to success in this <a href="https://ici.radio-canada.ca/ohdio/balados/8589/isabelle-racicot-rencontre/570139/aldo-bensadoun-isabelle-racicot" target="_blank">special episode of Radio-Canada</a>, hosted by Isabelle Racicot. Founded in 1972, ALDO has grown from a small startup into a prestigious fashion footwear and accessories brand with household name recognition. The value-centred company reflects Mr.</p> Fri, 17 Sep 2021 18:54:03 +0000 Ashley Rabinovitch 393096 at /bensadoun-school /bensadoun-school/article/mmr-program-retail-retail-management/be-part-new-generation-retail-experts-study-bensadoun-school-retail-management <p>Retailing has changed – but its transformation isn’t over yet. E-commerce and omni-channel retailing have become the new normal, and innovative new technologies will enable even more ways for businesses to connect with consumers. Worldwide, the sector is worth more than $23 trillion annually, and it is projected to grow. To keep pace with changing consumer behaviour, leading retailers have pivoted to online shopping experiences, and the COVID-19 pandemic only accelerated that trend.</p> Wed, 07 Apr 2021 19:34:58 +0000 BSRM Communications 279174 at /bensadoun-school /bensadoun-school/article/mcgill-university-and-alimentation-couche-tard-launch-unique-laboratory-store-propel-retail-industry <p>�㽶��Ƶ and Alimentation Couche-Tard Inc. announce their partnership in the launch of a <a href="/bensadoun-school/ril">retail innovation lab</a> at the Bensadoun School of Retail Management—a live testing ground for innovative and frictionless technologies that address the retail sector’s challenges of the future. In a joint effort to transform customer experience at a critical time for retailers, a world-class university and a global retailer are coming together to create one of North America’s first live, open laboratory stores.</p> Fri, 26 Mar 2021 14:34:48 +0000 BSRM Communications 266922 at /bensadoun-school /bensadoun-school/article/digitization-retail/digital-transformation-required-keep-canadas-retail-afloat Dr. Yu Ma, Associate Professor of Marketing and Bensadoun Faculty Scholar at �㽶��Ƶ, weighs in on the urgent need for digital transformation for Canadian businesses. Wed, 16 Dec 2020 16:14:11 +0000 Bensadoun Communications 224696 at /bensadoun-school /bensadoun-school/article/retail-management/covid-19-greatest-tests-retail-leadership-canada <p>I started writing this article in late March watching leaders react rapidly and in many instances, decisively in handling the outbreak in North America & Europe, a couple of months after their Chinese and Asian counterparts. As I was finishing the first draft of the article about 10 days ago, I was wondering whether the timing of this article was not too late.</p> Mon, 01 Jun 2020 18:33:17 +0000 Charles De Brabant 179651 at /bensadoun-school /bensadoun-school/article/digitization-ecommerce-retail-retail-management/how-can-we-best-adapt-our-global-supply-chains-during-pandemic-historic-proportions <p>For the last several decades we have been conditioned to assume that necessities like food items and cleaning supplies will be readily available, whenever we require them. But, the COVID-19 pandemic has upended those supply chains as well as those for other necessities, such as medical devices (e.g., respirators) and personal protective equipment (PPE, e.g., masks, gloves). Suddenly, their availability has become a matter of life and death.</p> Tue, 02 Jun 2020 17:57:26 +0000 Saibal Ray 179840 at /bensadoun-school /bensadoun-school/article/what-can-we-learn-china-we-prepare-open-retail-sector <p>As governments in the US, Canada and Europe start to plan for the progressive reopening of their respective economies including retail, we can turn to China (and some other Asian countries) to extrapolate lessons from their initiatives to re-open retail.</p> Tue, 21 Apr 2020 13:53:07 +0000 Charles de Brabant 170056 at /bensadoun-school /bensadoun-school/article/canadian-retailers-digitization-long-overdue <p>As this year draws to a close, and some of the more important holidays for retailers (Black Friday, Cyber Monday) are behind us, there is no denying that technological innovations are continuing to produce seismic shifts across industries. Retail is no exception. If anything, retailers experience these shifts earlier and more frequently because of their proximity to consumers. Consumers, in turn, reward the brands that leverage technology to improve their buying experience.</p> <p>Every year, U.S. businesses capture more than a third of online sales from Canadian customers.</p> Thu, 05 Dec 2019 20:14:21 +0000 Saibal Ray, Academic Director 149419 at /bensadoun-school